Frequently Asked Questions


We have separated our FAQ into categories according to your needs. Select from among these categories or scroll down the entire page to read the individual questions. Contact us by phone at 856-787-7150 or 800-ITC-7470 to talk about these and any other questions you have.

About ITC Services

A wholeness center is the next phase in the evolution of wellness centers. At a time where time is at an all time premium, people need to work as efficiently on their personal growth as they do the other priorities in their lives.

When taking risks with new behaviors we gain awareness of established patterns that interfere with getting our needs met. Patterns such as isolation, aggression, and alcohol use in the face of perceived or real threat are examples that may be scary to acknowledge. Similar patterns may have served us better at earlier times in our lives when we were less well equipped to deal with stress. As adults however, we continue using these maladaptive coping skills even when they interfere with our success in relatedness.

The search for wholeness is never completed, but instead it is a process of exploring new levels and layers of who we are and how we fit into the world. In this process we begin to appreciate our 'stuckedness' as well as our inner drive for growth. Appreciating the polarities of our existence helps us find greater opportunities for finding love, belonging, and fulfillment. If we tend to be giving and self-sacrificial, we can learn to be assertive and centered. If we are rigid and unyielding, we can learn to be flexible and compromising. In order to accomplish this greater range of being, we must first understand what lead us toward our particular end of the continuum.

To help individuals increase their cohesiveness as fully functioning members of both smaller communities (families, work environments, and neighborhoods) as well as the greater community (towns, cities, country, world, and universe) they must first gain an appreciation of who they are.

Therapy is mean to be a joint venture between client and therapist. Together the discovery of strengths and limitations leads to the formation of important goals to guide their work. Creative therapies do not insist on a 'right' way of actualizing these goals but instead considers the importance of an honest and genuine partnership where reciprocal exchange continually takes place.

A Wholeness Center focuses on a person's overall wellness, including their physical, emotional, and spiritual selves. A wellness center focuses on the more physical aspects of health, such as nutrition, massage, or physical therapy. While these aspects of wellness are important, there is a fundamental idea that is missing from this type of 'treatment'. While people is distress may find relief from services aimed at restoring functioning, they may be predisposed to relapse without an appreciation for the underlying reasons for their ailment. A wholeness center helps people discover how they have become fragmented and then works to bring the mind, heart, body, and spirit into balance, helping people feel more whole.

A wholeness center incorporates several disciplines for achieving balance in one's life. Through yoga, one learns to synchronize body and spirit in an effort to find harmony with the universe; Through massage, one learns to let go of tension held in the body that prevents a full awareness of self; Through nutrition, one gains a fuller appreciation for their relationship with the environment, in particular the link between nutrients and energy levels. Through psychotherapy, one gains a greater awareness of self.

Different from other centers, we hope to provide a place of healing that people can enjoy throughout the course of their life. Rather than 'solving problems' or 'diffusing crisis', we hope to engage people in improving their own self-care. The old adage of feeling a man for a day versus feeding him for life is most fitting at ITC.

It is essential to clients that their choice to engage in therapeutic services as well as their personal information be kept confidential. Our staff recognizes the need for privacy and works to maintain strict adherence to this end.All services are kept confidential according to the regulations of the state and the National HIPPA regulations. A copy of the privacy regulations are kept in the waiting area for everybody to read and understand.

Coaching is generally reserved for those people who have specific goals to attain. Those who seek coaching often times believe they can work toward their specified objectives without being held back by their own or external resistance. Coaching can be done by phone and is a non-insurance billable service. Therefore, coaching clients can determine the amount of contact they have with their coach and are not limited by managed care. Coaching work often time takes place between sessions through email correspondence.Therapy is a more in-depth exploration of issues for the person struggling with 'symptoms' or who want to learn how to better meet their own needs. Therapy can be take place individually, in a group, family, or couples format. While therapy involves goal setting, this work tends to be more about personal discovery and not limited to behavioral change.

Group therapy can be a powerful process in which members create opportunities to increase their personal growth and development. Although group therapy can be frightening because you are sharing with relative strangers, it can also be the most important growth opportunity of your life. Group therapy is ongoing process that helps you improve your awareness of self.

This awareness may include your role, interaction style, how you get you're needs met, how you create intimacy/distance with others, how you resist change, and many other insights about yourself in relation to the world. Group therapy is a safe place to experiment with new ways of being, get support, discover hidden aspects of self, and find greater fulfillment in life.

There are several different types of group therapy that are provided here at ITC. Experiential groups are designed for personal growth/fulfillment. Other types of focused groups are geared toward specific populations such as women, adolescents, singles, and specific issues such as anger management, eating/nutrition, and socializing. We attempt to design these focused groups when the need and interest present themselves. While individual therapy helps improve your understanding of the changes needed to better get your needs met, group therapy is a laboratory for practicing this work. Samples goals for group therapy are as follows:

Learn how to ask for support Improve assertiveness
Learn how to provide support Resolve hurt and other painful emotions
Experiment with new ways of relating to others Gain closure on unfinished business
Gain feedback to increase your self-awareness Increase your overall sense of well-being
Increase comfort with direct expression of feelings Understand your defensive structures
Set healthy limits and boundaries Improve intimacy within your relationships
Explore similarities and differences with others Understand how others influence self-expression
Improve decision-making Gain support and provide support to others

New to ITC

You can expect to be matched up with a provider who is the best possible fit for you. We do this based on clinical issues such as philosophy, approach, and style, but also pragmatic issues such as schedule, gender preference, and insurance.

In addition to what we explain about ITC's approach on this web site, we have detailed the answer to this question within the ITC Consent Form which you can view and download.

Please visit our store to purchase a book Dr. Scherz entitled, "How to Succeed in Therapy: Navigating the Pitfalls on the Path to Wellness", intended for people ready to embark on their personal growth work.

You can save time upon arrival for your first appointment by downloading and completing a few forms and bringing them to our office. The forms are:

Fees, Insurances & Payments

We offer a sliding fee scale so that everybody who wants and need therapy services is able to receive them. We have clinicians at several different fee levels.

Psychotherapy $20-$130
Massage Therapy $30-$60
Yoga $10-$15
Nutrition $65-$78
Psych Testing (Fees are variable)

For those persons interested in utilizing their medical insurance, ITC works with multiple insurance and EAP providers. If we are not in your plan, there is the possibility that we may become part of your insurer's provider network. Out of network reimbursement is an option for some insurance plans as well.

Other Questions

Marital and couples therapy is a specialty area for ITC. Our interactive models of relationship enhancement are intensive and dynamic. Skill building in conjunction with insight oriented work, helps couples learn how to make better contact. Specialized workshops, including instruction with loving touch is also available with our massage therapist. If your spouse is unable or unwilling to attend therapy with you, it is important to begin the process for yourself. Sometimes it is the changes we make individually that help alter our relatedness.

We always encourage parents to get involved in their own therapy either with your child's counselor or someone separate. Children are less powerful to alter the family system and therefore can only work to improve their own coping mechanisms. The greater the involvement of the entire family the greater the likelihood for sustained changes within your child's behavior.



Contact us by phone at 856-787-7150 or 800-ITC-7470 to talk about these and any other questions you have.